Panasonic KX-TES824 16-Line PABX System

Buy Panasonic KX-TES824 16-Line PABX Price in Bangladesh.

The Panasonic KX-TES824 16-Line PABX is a hybrid telephone system that supports both digital and analog phones. It is expandable to a maximum of 8 lines and 24 extensions, making it a good choice for small to medium-sized businesses. The Panasonic KX-TES824 is a reliable and feature-rich telephone system that can help businesses improve their communication and productivity. It is easy to install and use, and it comes with a variety of features that can be customized to meet the specific needs of each business. Overall, the Panasonic KX-TES824 16-Line PABX is a versatile and powerful telephone system that can meet the needs of a wide range of businesses.

The Panasonic KX-TES824 16-Line PABX System is a flexible and scalable telephone system designed for small to medium-sized businesses, offering a hybrid approach that supports both analog and digital telephony. While the base unit typically supports 3 CO lines and 8 extensions, with expansion modules, this system can be scaled up to handle 16 CO (Central Office) lines and 24 extensions. Key Features of Panasonic KX-TES824 (16-Line Configuration): 

16 CO Line Support:

• When fully expanded, the KX-TES824 can support up to 16 external CO lines (telephone lines from the service provider). This is achieved by adding multiple expansion cards (such as KX-TE82483 or KX-TE82480) to the base system.

Flexible Extension Support:

• The system can support up to 24 extensions, which can include both analog and digital phones. This allows for a mix of traditional desk phones, cordless phones, and IP phones to be connected, providing flexibility in deployment.

Hybrid Capability:

• As a hybrid PABX system, it accommodates both analog and digital telephones. This ensures that businesses can continue to use their existing analog phones while also upgrading to more advanced digital models if needed.

Direct Inward System Access (DISA):

• DISA allows callers to connect directly to internal extensions without operator assistance. It includes a voice guidance system, which helps direct callers to their desired destination within the organization, improving efficiency.

Auto Attendant and Voicemail Support:

• The system includes a basic auto attendant feature, which can handle incoming calls and route them based on pre-recorded instructions. If combined with Panasonic's optional voicemail systems (such as KX-TVM50 or KX-TVM200), more advanced voicemail features and call handling are available.

Caller ID Support:

• The system supports Caller ID for both analog and digital phones, allowing users to see the incoming caller’s details. This is particularly useful for identifying customers or clients before answering.

Call Forwarding and Routing:

• Calls can be easily forwarded to another extension, a mobile phone, or an external number based on pre-set conditions. This helps to ensure that important calls are not missed, even when employees are away from their desks.

Day/Night/Lunch Modes:

• The KX-TES824 allows for customized ringing patterns and call routing based on the time of day. For example, during business hours (day mode), calls can ring directly to reception, while after-hours (night mode), calls can be forwarded to voicemail or another location.

Conference Call Capabilities:

• The system supports 3-party conference calling, enabling multiple participants to join a single conversation, which is essential for team discussions or client meetings.

Call Management and Call Logging:

• Detailed call logging and reporting features allow for tracking incoming and outgoing calls, providing valuable insights for businesses. This feature is important for managing costs and ensuring optimal resource use.

Security Features:

• The system offers call barring and authorization codes to prevent unauthorized or costly long-distance calls, ensuring that only authorized personnel can make certain types of calls.

Paging and Intercom:

• Supports paging across the system, allowing for public announcements to all or selected extensions. The intercom feature facilitates quick internal communication between employees.

Power Failure Transfer:

• In the event of a power outage, the system can automatically transfer certain lines to pre-designated extensions, ensuring critical calls can still be made or received.

Advanced Features:

• Call Hunting: If a line is busy, the system can automatically reroute the call to the next available extension.
• Call Transfer: Allows for seamless transferring of calls between internal users.
• Music on Hold: Supports music or messages for callers placed on hold.
• Remote Maintenance: Administrators can manage and configure the system remotely, reducing the need for on-site IT support.

Use Cases:

• Small to Medium-Sized Businesses: Perfect for offices with up to 24 employees, allowing easy internal communication and efficient call handling.
• Retail and Hospitality: Ideal for businesses where multiple phone lines and extensions are needed to manage customer inquiries and services.
• Educational Institutions: Suitable for schools or universities needing internal communication among staff and managing external calls.
• Health Clinics or Medical Offices: Provides a reliable system for managing incoming patient calls and internal communication between departments.

The Panasonic KX-TES824 16-Line PABX System is a feature-rich, scalable telephone system designed for businesses that need to handle multiple phone lines and extensions. It offers flexibility with hybrid technology, combining analog and digital phone support, and includes advanced features like call routing, auto attendant, and voicemail integration. The system’s ability to scale up to 16 CO lines and 24 extensions makes it suitable for growing businesses, ensuring reliable and efficient communication across all departments.